Return Policy
Customer satisfaction is our priority. Please read our return and refund policy carefully
1. Damaged or Defective Products
If your item arrives damaged, misprinted, or defective, we will gladly offer a replacement or refund.
•Claims must be submitted within 30 days of receiving your order.
•Provide clear photos of the product and the issue for verification.
2. Incorrect or Lost Orders
If your order is incorrect or lost during shipping, we will offer a replacement or refund.
•Claims must be submitted within 30 days of the estimated delivery date.
3. Returns or Exchanges for Other Reasons
Since our products are custom-made upon order, we cannot offer refunds or exchanges for reasons such as:
•Buyer’s remorse or a change of mind.
•Incorrect sizes ordered (please consult the size chart before purchasing).
4. How to Submit a Claim
To request a refund or replacement, please contact us at [your contact email] with the following details:
•Order number.
•Photos of the product (if applicable).
•Description of the issue.
5.Non-Refundable Items
Gift cards, promotional items, and final sale products are not eligible for returns or refunds.
6.Shipping Costs
Shipping costs are non-refundable unless the issue is a result of our error (e.g., defective or misprinted items).!
